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| 1. |
Do you agree with the following statements? Write Yes or No, giving proper reasonings in support of your answer:
| (a) | Management process and management functions are one and the same. |
| (b) | Procedures are helpful in performing non-routine task. |
| (c) | Operational Planning is undertaken under more complex and ambiguous environment than strategic planning. |
| (d) | Matrix organisation structure combines features of more than one form of departmentation. |
| (e) | Administrative management theory is prescriptive in nature. |
| (f) | Recruitment and selection are one and the same thing. |
| (g) | The behavioural science approach considers that business organisations are purely social systems. |
| (h) | Absence of hygiene factors increases dissatisfaction with the job. |
| (i) | Lower Level Management is also called strategic management. |
| (j) | There is multiplicity of command instead of unity of command in a functional organisation structure. |
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2x10 |
| 2. |
What do you mean by Delegation of Authority? Explain the basic principles and importance of Delegation of Authority. |
4+6+6 |
| 3. |
Discuss the pillars of classical organisation theory. Also add brief criticism of this theory. |
10+6 |
| 4. |
What do you understand by the terms "conflict"? Explain the positive as well as negative effects of conflict in an organisation. |
6+5+5 |
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| Section II |
| Answer any four questions. |
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| 5. |
Explain the concept of Human Resource Planning. Discuss its objectives and importance. |
6+4+6 |
| 6. |
Define planning. Discuss the importance of planning and the various steps involved in planning. |
4+6+6 |
| 7. |
What do you understand by the term 'change'? Why do people resist change? |
8+8 |
| 8. |
Write short notes on any four:
| (a) | Barriers to communication; |
| (b) | Characteristics of learship; |
| (c) | Administrative problems of public sector enterprises; |
| (d) | Role conflict; |
| (e) | Power and authority. |
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4x4 |
__________ |
